Return Merchandise Authorization (RMA) Request - Bubbleball Business Association

If a product you received was opened defective and as a result not functional, or damaged within normal use and within our warranty period, please submit the information below and we will send you a return label to replace the item. Replacement products usually take 3-7 days to be shipped from the date we receive your return shipping confirmation and are shipped via ground shipping, unless otherwise requested and paid for.
Products not functional due to missing parts, adhesives or labels which can be replaced are not eligible for return labels.
Please submit one request per product. Please submit individual requests if you have multiple products in an order that need to be returned. Please allow 24-72 hours for us to send you a return label from the date you submit this request. Our complete return policy can be viewed here.
Is the product you purchased under either limited or extended warranty?
Full Name*
Email*
Phone*
Order #*
Order number associated with the product you are returning
Is the reason for your return a defect or damage?*
Defect consists of a product not functioning when opened and never used. Damage is a product that was used but then broke
How much was the product used?*
Please be as detailed as possible
What is the problem with the product?*
Please be as detailed as possible
Which type of terrain was the product used?*
- Indoor Turf
- Outdoor Turf
- Hard wood gym
- Grass
Have you attempted to repair the product?*
Product Description*
Do you have the original box the product was shipped in? If not please enter the dimensions of the box you will be shipping the product back in.*
Dimensions of your Return Box (in inches)
Please enter Height x Length x Width for each box
Dimensions of your Return Box (in inches)*
Please enter Height x Length x Width for each box
Weight of your Return Box (in lbs)
If using the original box you should see a weight on the label
Weight of your Return Box (in lbs)*
If using the original box you should see a weight on the label
Other Comments

Request More Information

Request More Information